9:31 AM
Skype, the popular Internet phone and instant messaging program, still had not recovered for most users by Wednesday night at 9 p.m. EST.
Since Skype went down for millions of users Wednesday morning, Skype Inc. began to investigate this neither "typical" nor "expected" occurrence, according to an online Skype statement.
At 4 p.m., Skype tweeted on its Twitter page that it is now "gradually returning to normal," expecting several hours for everyone to be able to sign in again.
As Internet users can no longer communicate via Skype, Skype users are particularly active on Twitter Wednesday, complaining about their Skype.
"Skype is still down for me. It's been all day," tweeted @PaulCalvert at 9 p.m.
Skype explained in the statement that it was down due to a downfall of the number of supernodes available, which Skype relies on to function normally.
Supernodes are some Skype users' computers, which act like phone directories for Skype. As many of these supernode computers happened to be offline, Skype crashed.
Although Skype said it is confident that its engineers will return the program to normal in a few hours, some features, such as group video calling, may take longer return to normal.
Since Skype went down for millions of users Wednesday morning, Skype Inc. began to investigate this neither "typical" nor "expected" occurrence, according to an online Skype statement.
At 4 p.m., Skype tweeted on its Twitter page that it is now "gradually returning to normal," expecting several hours for everyone to be able to sign in again.
As Internet users can no longer communicate via Skype, Skype users are particularly active on Twitter Wednesday, complaining about their Skype.
"Skype is still down for me. It's been all day," tweeted @PaulCalvert at 9 p.m.
Skype explained in the statement that it was down due to a downfall of the number of supernodes available, which Skype relies on to function normally.
Supernodes are some Skype users' computers, which act like phone directories for Skype. As many of these supernode computers happened to be offline, Skype crashed.
Although Skype said it is confident that its engineers will return the program to normal in a few hours, some features, such as group video calling, may take longer return to normal.
